Política de privacidad

LUMEYE Privacy Policy

Last Updated: March 21, 2026

This Privacy Policy describes how LUMEYE (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site or otherwise communicate with us (collectively, the "Services").
1. PERSONAL INFORMATION WE COLLECT

We collect personal information directly from you, automatically through your interaction with our Services, and from third parties. This includes:

    Contact Information: Name, shipping address, billing address, email address, and phone number.

    Order Information: Items purchased, payment information (processed securely through encrypted gateways), and transaction history.

    Account Information: Login credentials and saved preferences.

    Device Information: IP address, browser type, and cookies to improve your shopping experience.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your information to provide the Services, including:

    Fulfilling Orders: Processing payments, arranging shipping, and providing order confirmations/invoices.

    Communication: Responding to customer support inquiries and sending updates.

    Marketing: Sending promotional communications (only if you have opted in).

    Security: Detecting and preventing fraudulent transactions.

3. DISCLOSURE OF PERSONAL INFORMATION

We share your personal information with third-party service providers who help us operate our business, such as:

    Shopify: Our e-commerce platform provider.

    Payment Processors: To securely handle your credit card data.

    Shipping Partners: To deliver your orders within the United States and internationally.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to power and improve our Site (including remembering your actions and preferences) and to run analytics to better understand user interaction.
5. YOUR RIGHTS AND CHOICES

Depending on where you live (including specific rights for residents of California or the EEA/UK), you may have the right to access, delete, or correct the personal information we hold about you. You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
6. DATA SECURITY AND RETENTION

We implement commercially reasonable security measures to protect your data. We retain your personal information only for as long as necessary to provide you with our Services and as required by law.
7. CONTACT

For more information about our privacy practices, or if you would like to exercise your rights, please contact us:
Email: lumeye.info@gmail.com